Shipping policy

 

Processing and Dispatch Times

Orders placed Monday to Friday before 3 pm are usually processed and dispatched the same day (unless the item is drop shipped, in which case it'll go out the next working day).

Orders placed after 3 pm are processed the next working day (or the second working day for drop shipped items).

Any order placed on Friday after 3 pm won't be dispatched until the next working day (normally Monday, unless there's a Bank Holiday).

No dispatches happen on weekends, but you might get a dispatch notification if the postage label gets created over the weekend.

We use trusted couriers like DPD to deliver your products safely with tracking. Most orders go via DPD, which typically takes 2-3 working days.

Delivery Options and Costs

• Free Standard Delivery: 2-3 working days – applies to orders over £100.

• Standard Delivery: 2-3 working days – orders under £30 are charged £3.99 for shipping.

• Wholesale Standard Delivery: 2-3 working days – a £3.99 charge applies to all box deals in the wholesale section. No free shipping is available for wholesale orders.

These are our delivery aims, not guaranteed timescales. Your parcel might arrive a bit earlier or later, depending on the courier. DPD will update the tracking once they've attempted delivery.